Does my purchase support Autism Society San Diego?
Yes. Every item sold in this store generates direct revenue for the Autism Society San Diego through the Hi-Fi For Good partner program. Your purchase funds ASSD programs, camps, and advocacy in San Diego County.
Who runs this store?
This store is operated by Hi-Fi Friends on behalf of the Autism Society San Diego through the Hi-Fi For Good partner program. For store support, use the contact form on this site. For questions about ASSD programs and services, visit autismsocietysandiego.org/contact.
How are products made?
Every item is printed on demand by Printful, our fulfillment partner. Products are made specifically for you after your order is placed. This eliminates waste and ensures every item is fresh.
How long does shipping take?
Orders are produced within 3 to 7 business days after purchase. Once shipped, delivery time depends on your location and selected shipping method. You will receive a tracking email as soon as your order ships.
Do you ship internationally?
Yes. International shipping is available and rates are calculated at checkout. International customers are responsible for all applicable duties, taxes, and customs fees upon delivery.
Can I return or exchange my order?
All sales are final. Because every item is made on demand, we cannot accept returns or exchanges for wrong sizes or change of mind. Please review the size chart on each product page before ordering.
If your item arrives damaged, defective, or with a printing error, contact us within 14 days of delivery at support@hififriends.shop with your order number and a photo of the issue. We will take care of it.
How do I know what size to order?
Every product page includes a size chart in the image gallery. If you have questions about a specific item before ordering, email us at support@hififriends.shop.
I placed an order. Where is my confirmation?
Check your spam or junk folder if you did not receive a confirmation email. If you still cannot find it, contact us at support@hififriends.shop with the name and email used at checkout.
Can I cancel or change my order?
Because production begins shortly after an order is placed, we cannot guarantee cancellations or changes. Contact us as soon as possible at support@hififriends.shop and we will do our best to help.
Is this the official Autism Society San Diego store?
Yes. This is the official merchandise store of the Autism Society San Diego, powered by Hi-Fi Friends.